Pro version

Discussion in 'General questions' started by Blacktrails, Feb 26, 2017.

  1. Blacktrails

    Blacktrails New Member

    I can't seem to find the pro version on the store. The free version is great but useless to me as I only use MGRS (I'm military). I'm on an iPhone 6s if that matters. FWIW your app was the main reason I bought the S3. Great work and keep it up!
     
  2. Ruttensoft

    Ruttensoft Administrator Staff Member

    Hi

    We've never used an iPhone to install Apps on the Gear S3, so unfortunately we cannot say why you cannot find the app.
    How do you install apps? How does the store look like?
     
  3. Blacktrails

    Blacktrails New Member

    It seems that the iOS version will not show any paid apps. I am working on connecting to an old galaxy S3.
     
  4. Ruttensoft

    Ruttensoft Administrator Staff Member

    Thanks for the info!
     
  5. Blacktrails

    Blacktrails New Member

    For anyone else having this issue, I ended up having to sub my watch to and android, purchase the app on the android, then reconnect the watch to my iPhone and re download the app via "my apps" in the gear store.
     
  6. Ruttensoft

    Ruttensoft Administrator Staff Member

    Thanks for the clarification.
    Reading other articles, the iPhone-Integration for the Gear S3 seems to be quite limited...

    Thx for purchasing

    The Ruttensoft-Team
     
  7. Blacktrails

    Blacktrails New Member

    Yes it is. But I will say, that even with the limited features the watch is still great.
     
  8. Ruttensoft

    Ruttensoft Administrator Staff Member

    Yeah the watch is great.
     
  9. CombatVet80

    CombatVet80 New Member

    I am having an issue getting to the Pro version of this app. My brother has it on his Samsung phone and Gear S2. It will not show for me and I am running same S2 and a Samsung S7 phone.
     
  10. Ruttensoft

    Ruttensoft Administrator Staff Member

    Hi

    Have you tried searching for "GPS Position" in the "Galaxy Apps"-App on your S7? (Make sure to press on "Gear")
     
    Last edited: Apr 11, 2017
  11. CombatVet80

    CombatVet80 New Member

    Yes, and nothing populates. When following the "download" link from this site I get an error, attached is a screenshot of that error.
     
  12. Ruttensoft

    Ruttensoft Administrator Staff Member

    Interesting.
    So it is on a S7, which country?
     
  13. CombatVet80

    CombatVet80 New Member

    USA
     
  14. Ruttensoft

    Ruttensoft Administrator Staff Member

    Hm really strange.
    Just checked, we had some purchases from the USA today.

    Do you have a custom ROM installed?
     
  15. CombatVet80

    CombatVet80 New Member

    No, nothing custom on either.
     
  16. Ruttensoft

    Ruttensoft Administrator Staff Member

    Ok thanks.

    I will forward this to Samsung!
    Unfortunately they are very slow in responding... So it might take some time...
     
  17. Ruttensoft

    Ruttensoft Administrator Staff Member

    Started an inquiry at Samsung.
    Will get back to you as soon as I have received an answer.
     
  18. Ruttensoft

    Ruttensoft Administrator Staff Member

    Samsung already replied.
    I am about to update the app for more devices, still I do not think this is the root of the problem (as S7 was already selected/on sale).

    So to be sure:

    => Galaxy S7 with a Gear 2 (which Tizen-Version do you have installed?)
    => USA

    Right?

    The app needs Tizen 2.3.2 installed.
     
  19. Ruttensoft

    Ruttensoft Administrator Staff Member

    Hi

    Is it still not working?

    The Ruttensoft-Team
     

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